Sanooj Kutty's Page

Everyday I face a challenge many other more erstwhile ECM advocates also encounter - the Magical expectations from an ECM solution. Everyday, I try and educate that ECM is neither a technological wand nor is it the blessed and fabled 'Harry Potter' that allows it to annihilate the Voldemort called 'Information Chaos'. Everyday, I return back to the same expectations and offer the same explanations.

Only to find them fall on deaf ears or confused ears. Change is never easy, I kept telling myself… Continue

Every time I am deeply immersed in an ECM project, I wind up cross-eyed. That is because there are so many competing and often inconsistent perspectives that must be incorporated into the project.

These 8 cross-eye creating perspectives are mostly generic and are not specifically in an order of priority as I truly believe they are all equally important in their own way.

Now one could argue that all these perspectives are so closely related to each that they are not really unique. I would argue… Continue

On the outset, this article lists out the right 8 points to consider when looking at ECM Consultants. John Klein also comes out as some with good experience and understanding of ECM. My reservations are not against the validity of John Klein’s write up. My reservations are purely against the effectiveness of considering these when deciding on an ECM Consultant. Marked in blue are my humble add-ons to them..… Continue

This time the fiasco occurred in an autonomous Trade Zone. Their requirement was to archive the registration records of the companies trading in their zone and also the Visa records of the employees with those companies. Each file contained various records, but the need from the client was to archive them as one multi-page PDF/A file.

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I first considered putting up a list on How-to-Archive or yet another one on Points-to-consider-to-Archive. But, there is plenty of much better and more mature information out there. Hence, after a long hard thought, I decided to showcase three different archiving disaster cases I encountered in my experience.

Here goes…

Down the Drain… (almost)

What seemed like a normal outsourced archiving exercise for the Drainage Department for a local municipality became a nightmare. The job was s… Continue